Tools & Equipment

New car technologies often unused by drivers, J.D. Power finds

A new study from J.D. Power suggests that automakers are investing billions into technologies that a considerable number of drivers aren’t using.

J.D. Power’s first 2015 Driver Interactive Vehicle Experience Report found that at least 20 percent of new-vehicle owners have never used 16 of the 33 technology features measured.

JD Power survey shows Volvo dealers satisfy customers better than Audi, BMW and Mercedes

Volvo’s car service network is the most satisfying in the UK, according to the latest JD Power 2015 UK Customer Service Index Study.

The Swedish premium brand topped the overall table in the study of more than 9,000 new car buyers, scoring 779 points out of a maximum of 1,000.